Explore Guide, and newsletters distributed by the City, the Senior Center,
schools, and through utility billing. Morlan noted that the City also conducted
outreach to all boards and commissions during each of the three engagement
rounds. She concluded by emphasizing that the City’s strong calendar of
community events provided excellent opportunities for visibility. She credited
Zarick, Bongiorno, and Vollmer for ensuring that Our Gahanna had a
presence at nearly every event, helping the team meet residents where they
already were and increasing community awareness throughout the process.
Ms. Bongiorno explained that intentionality and effort had guided the entire
process. She stated that city staff worked diligently to ensure community
members had a clear choice to participate. She expressed satisfaction with
the strong turnout and the high level of commitment and engagement from
the community. She noted that this work led to the development of the plan,
which the team would review at a high level. Before doing so, she described
the plan’s structure, explaining that it had been divided into two parts. The first
part focused on the strategic plan, and the second provided a deeper
exploration of economic development to form an economic development
strategy. Ms. Bongiorno said each part included an introduction and a section
describing the process, allowing readers to understand the effort involved.
She outlined that the plan framework contained the vision, values, and four
main goal chapters of the strategic plan, followed by a separate section on
economic development and an implementation component. She emphasized
that the four goal chapters had emerged organically from community input
rather than being predetermined topics. She explained that they reflected
what participants expressed throughout the process. Ms. Bongiorno then
turned the presentation over to Ms. Morlan to provide brief highlights from
each chapter.
Ms. Morlan explained that each chapter of the strategic plan began with a
goal, which was guided by a set of outcomes and strategies. She noted that
each chapter included many strategies, but she would provide a summary
rather than listing them all. She stated that the first goal focused on elevating
the city’s unique places. The outcomes centered on advancing the Creekside
District as a vibrant area, fostering inclusive, accessible, and well-maintained
parks, and building strong and engaged neighborhoods. The strategies
included improving access, walkability, and visibility within the Creekside
District; supporting businesses and creating vibrant spaces for dining and
entertainment; aligning planning efforts among the district, parks, and
neighborhoods; enhancing park infrastructure; and strengthening
neighborhood infrastructure. Ms. Morlan said that the second goal focused
internally on serving the community. The outcomes included enhancing
internal operations and maintaining a high level of stewardship and safety.
The strategies involved embedding the strategic plan into daily routines such
as budgeting, project evaluation, and departmental accountability; improving
internal communication and collaboration; modernizing policies, procedures,
and technology; and strengthening safety, sustainability, and emergency