being the first-year aquatics has felt truly staffed from the beginning of the
season, including a 53% retention rate of staff returning from the 2024
season. Of the 254 applications, 145 were hired. Gill explained that the
254 applications did include applicants applying for multiple positions.
Simmons stated that aquatics has identified positive engagement,
effective communication, and improved training leads to a positive
culture to increase retention of staff. Utilizing an employee survey, they
received 90 out of 145 responses showing 90% would return to work.
Aquatics has seen an increase of staff from 93 in 2023 to 145 in 2025.
The 2025-year aquatics certified more staff in higher level certifications
than in previous years. Pool managers are now required to hold a
lifeguard instructor certification which allowed managers to build stronger
relationships as leaders and role models. The certifications enhanced
total operations by having enough instructors to certify 145 employees,
prepared employees for more day-to-day experiences, and knowledge
for handling situations. Aquatics now requires concessions to hold a
Serve Safe certification. This year Noelle is now certified as a
lifeguarding instructor trainer through American Red Cross. 10 pool
managers were certified as lifeguarding instructors, 87 certifications in
lifeguarding, 72 certified in higher level CPR and ADD for professional
rescuer. The 72 are both aquatics as well as some camp staff for the
CPR requirement to be met. 70 water safety instructors for swim lessons,
staff training for swim coaches and coaching staff, and a babysitting
basics class for 7 younger kids.
Aquatics saw a 13% increase in swim lesson enrollments totaling 653
individuals in group lessons. Two new programs were added including a
diving team a Jr. Lifeguard after successful referrals from the babysitting
basics classes. We saw a 16% increase in our adaptive swim lessons
from 2024 in only our second year being held. Simmons stated that they
are receiving great feedback from these programs.
C. Simmons stated that there have been some improvements at both
pools including a diving block at the Gahanna Swimming Pool, new
tables and umbrellas to meet the need of more shade, high visibility
clocks for employee operations, new deck storage for equipment and
two fun umbrellas from Parks and Rec Foundation. This year we saw our
revenue grow to 70% from swim team rentals by bringing in three new
swim teams from Westerville. We hit our capacity on weekday camp
visits. Shelter rentals increased by 52% in 2024.
Currently to date aquatics is recognizing a 53% cost recovery which is
identical to 2024, exceeding the expectations for the last two years.
Thanks to the Parks and Rec Foundation, 42 families received financial
assistance this summer showing a 13% increase in pool memberships